LANSING, Mich. (Michigan News Source) – As the holidays approach and Michiganders are cleaning up their homes and preparing for the visits of friends and family, Michigan Attorney General Dana Nessel is warning residents in the state about an air duct cleaning scam.
In a press release from her office, Nessel’s office wants to make Michiganders aware of home air duct cleaning companies that are perpetuating scams in the state, taking advantage of customers by using deceptive practices.
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The press release from the AG’s office says, “Some fraudulent companies will launch pop-up ads on social media groups and neighborhood platforms suggesting someone in their neighborhood has used its services. But this is sometimes a lie to hook unsuspecting homeowners. Deceitful air duct cleaning companies, referred to as ‘blow-and-go’ establishments, lure consumers in with rock bottom prices, then add on unnecessary services like costly repairs or mold-removal that cost a great deal more than the initially quoted price.”
The press release goes on to say, “Some of these companies, if they complete the work, do an inferior job or leave the consumer worse off than before, with dirt and contaminants blown from their HVAC systems onto drapes, carpets and furniture.”
AG Nessel says, “Everyone wants to ensure that their home is healthy and safe for their family. However, it’s important to verify that you are dealing with an honest, reputable company in all home maintenance matters. Beware of predatory business practices and research potential service providers before paying or signing a contract.”
In the press release, Nessel points to tips provided by the National Air Duct Cleaners Association (NADCA). Red flags to watch out for are social media posts that:
• Say what they’re offering is not a scam; if they have to say it’s not a scam, it’s likely a scam
• Provide no company name; legitimate businesses will want to showcase the company and its services
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• Provide generic company names like “Duct Cleaners Michigan”; these companies are impossible to find on Google because they are sometimes not legitimate businesses
• Have a relatively new social media account whose name does not match the user name in the URL
• Have a social media account that is locked so that no posts, followers, or pictures can be seen
