DETROIT, Mich. (Michigan News Source) – When a car malfunctions at the worst possible moment, people now have an option other than to suffer the outdated ordeal of towing it to a repair shop and waiting for days to get their vehicle repair fit into a busy schedule. In today’s world of on-demand services, auto dealers and repair shops are bringing their toolbox directly to the customer. Instead of ordering a last minute meal from DoorDash, you can order up a mechanic.
Rolling up to your rescue.
Whether it’s an oil change, battery jumpstart, or a full diagnostic for that mysterious clank under your hood, help is just a few taps away as automakers are pushing their dealers to, at the very least, offer mobile quick fixes and oil changes in their customers’ own driveways.
Dealers on the move.
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Yes, it looks like even the stodgy world of auto dealerships aren’t immune to the winds of change. According to a recent report in the Detroit News, Ford Motor Co. reported that mobile service orders more than doubled last year, now serving over 2 million customers, and the company has deployed more than 4,000 vehicles for on-site repairs and maintenance worldwide. General Motors Co. also plans to expand its mobile service to dealers nationwide this year following a successful pilot in California.
Not just the big guys.
A quick search on mobile auto repair in Michigan yielded offerings like the Lincoln dealership Fox Grand Traverse in Traverse City which provides service for routine maintenance – and independent providers like Instant Car Fix offer same-day appointments for various repairs.
Grand Rapids has at least two mobile auto mechanic companies – Riverside Mobile Auto Repair and Matts’ Mobile Mechanics.
Additionally, the website Your Mechanic has mechanics who go to someone’s home or office even on the evenings and weekends. They operate in thousands of cities across the U.S., including many locations all across Michigan.
Even smaller, independent businesses are jumping into the mobile auto repair game. In Detroit, Danny Mobile Mechanic LLC was ahead of the curve and started his business about eight years ago and currently has anywhere from two to four jobs booked each day. He told the Detroit News that many other independent mobile repair companies have popped up all over the state in the past few years.
Specialized software that offers enhanced scheduling and optimized travel routes is making it easier for companies to embrace mobile operations.
Helping out the veterans.
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In Chesapeake, VA, a group called Mobile Mechanic Pros Chesapeake is specifically helping out veterans in need of car repair with what Newsmatics calls a “program dedicated to providing convenient, affordable, and priority automotive services to veterans and active-duty military members in the Chesapeake area.”
The business designed the program to help alleviate the stress of vehicle maintenance and repairs for veterans with demanding schedules.
A brave new auto world.
This shift in the auto repair industry isn’t just about convenience – it’s also about community. With programs like the one in Chesapeake, mobile mechanics aren’t just fixing cars; they’re helping the people who have served our country get back on the road with one less worry.
As mobile repair services continue to grow in popularity, we appear to be witnessing a makeover of an industry that is no longer stuck in neutral. So, next time your car coughs up a warning light, just remember – it might be time to let technology take the wheel.
